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Supplier FAQs, Useful Links & Contacts

Supplier FAQs, Useful Links & Contacts

FAQs

QHow does Dell Supplier Diversity define a diverse supplier?
QWhy is supplier diversity important to Dell?
QWhat if I am not a diverse supplier?
QHow do I register my diverse company with Dell Supplier Diversity?
QHow does Dell Supplier Diversity work within Dell's procurement process?
QHow can I learn about potential procurement opportunities at Dell?
QWhat if I registered with Dell Supplier Diversity, but have not been contacted for a procurement opportunity?
QWhat are the next steps once Dell Supplier Diversity contacts my company regarding a potential procurement opportunity?
QMay I directly contact commodity managers for a particular procurement opportunity?
QWhom do I contact at Dell Supplier Diversity for more information?
QWhat resources are available for more information about diverse businesses?
QWhat are Dell's supplier diversity requirements for it's supply base?

QHow does Dell Supplier Diversity define a diverse supplier?
AA U.S.-based, for-profit enterprise (public or private) that is certified (by a third-party) as a Small Business, Small Disadvantaged Business, Woman-owned Small Business, Veteran-owned Small Business, Historically Underutilized Business Zone, Minority Business Enterprise and/or Woman Business Enterprise. See Diverse Supplier Classification Definitions.

QWhy is supplier diversity important to Dell?
ADiversity is a key aspect of how Dell does business, and diverse suppliers are an important component of our diversity management model. Dell is committed to having a supply base that is reflective of our diverse customer base. We rely on the contributions of businesses that are owned by individuals of diverse backgrounds in order to deliver the best product, with the greatest value, to an increasingly diverse marketplace. Diverse suppliers that deliver creative product and service solutions have a positive impact on our customer relationships, the business community and population-at-large.

QWhat if I am not a diverse supplier?
ADell Supplier Diversity works directly with diverse companies as part of Dell's diversity management model. All companies must be certified as a diverse supplier by a third-party agency prior to registering with us. Please ensure that your company is certified prior to soliciting business with Dell Supplier Diversity. If you are not a certified diverse supplier, determine if your company meets the guidelines to become certified set forth by the U.S. Small Business Administration (SBA)External link and/or the National Minority Supplier Development Council (NMSDC).

QHow do I register my diverse company with Dell Supplier Diversity?
ASee How to Register.

QHow does Dell Supplier Diversity work within Dell's procurement process?
A
We promote diversity growth in Dell's supplier base through the following process:
  1. Work with commodity managers to identify upcoming, non-production and production procurement opportunities, which are illustrated in our Procurement Opportunities Roadmap.
  2. Identify qualified, diverse suppliers to participate in upcoming procurement opportunities.
  3. Screen identified diverse suppliers to determine if a match exists between suppliers' capabilities and business requirements.
  4. Host Supplier Summit: A meeting between identified diverse supplier and commodity manager to discuss the specific procurement opportunity, business requirements and supplier capabilities.

QHow can I learn about potential procurement opportunities at Dell?
A
We recommend reviewing the Roadmap on a regular basis to determine applicable areas of opportunity for your company's product or service. Contact us during the time period for the respective product or service opportunity. If an opportunity for the product or service you provide is not illustrated on the Roadmap, feel free to contact us via our Feedback Form to obtain information.

QWhat if I registered with Dell Supplier Diversity, but have not been contacted for a procurement opportunity?
AIf your company has not been contacted for a potential procurement opportunity, either the opportunity has not yet occurred, we do not have a need for the product/service your company provides, or a match between your company's product/service and our procurement needs has not been identified. For more information, contact us via our Feedback Form.

QWhat are the next steps once Dell Supplier Diversity contacts my company regarding a potential procurement opportunity?
AWe will go through a screening process with a representative of your company to determine if a match exists between capabilities and business requirements. If a match exists, we will host a meeting (Supplier Summit) between your company and the commodity manager for your product/service. If we determine your company's capabilities are aligned with our business requirements, your company will be invited to competitively bid for a business award.

QMay I directly contact commodity managers for a particular procurement opportunity?
ADell Supplier Diversity works directly with commodity managers to determine procurement opportunities and to introduce qualified diverse suppliers into the procurement process. As a result, we request that diverse suppliers contact us directly for information about procurement opportunities and related matters.

QWhom do I contact at Dell Supplier Diversity for more information?
AFor inquiries about Dell Supplier Diversity or to submit a feedback form, see our "Contact Us" section.

QWhat resources are available for more information about diverse businesses?
ASee "Useful Links" section below.

QWhat are Dell's supplier diversity requirements for it's supply base?
A

Dell supports the development of a diverse marketplace through the development of a diverse supply chain. Dell achieves this goal by doing business with diverse subcontractors and suppliers and by requiring its subcontractors and suppliers to do business with diverse companies.

Subcontractors under Dell’s Federal Government contracts shall comply with the Equal Opportunity clauses at 41 C.F.R. 60-1.4(a), 60-250.5(a) and 60-741.5(a), the Equal Opportunity and Affirmative Action clauses at FAR 52.212-5, FAR 52.222-25, and FAR 52.222-26, and the Small Business Utilization and Subcontracting clauses at FAR 52-219-8 and FAR 52-219-9, as applicable. All Dell subcontractors and suppliers shall use commercially reasonable efforts to implement a Supplier Diversity program by doing business with concerns: (1) that are certified as minority or women-owned businesses by a third party certification agency acceptable to Dell; (ii) that are 51 percent owned, controlled, operated and managed by women or members of a minority group including African Americans, Hispanic Americans, Native Americans, Asian-Indian Americans, and Asian-Pacific Americans; or (iii) that are small business concerns, as defined by the U.S. Small Business Administration, including, but not limited to Disadvantaged, Veteran-owned, HUBZone, or Woman-owned small businesses.

All Dell subcontractors and suppliers shall maintain accurate records on their Supplier Diversity program, and shall make such records available to Dell upon request. If a Dell subcontractor or supplier is considered to be a Diverse Supplier, it must register with Dell's Supplier Office at www.dell.com. Dell subcontractors and suppliers shall also cooperate in Dell Supplier Diversity studies or surveys as required. This includes responding in a timely manner to any reasonable request from Dell's Supplier Diversity office for information on their Supplier Diversity program, including, for example, submission of second tier contracting reports, benchmarking, and global expansion initiatives. If requested, second tier contracting reports shall be submitted to Dell’s Supplier Diversity Office within 15 business days after the close of each calendar period.

Useful Links

Small Business AdministrationExternal link

North American Industry Classification System (NAICS)External link

Small Business Administration HUBZone Empowerment Contracting ProgramExternal link

Minority Business Development Agency (MBDA)External link

General Services AdministrationExternal link

Association for Service Disabled VeteransExternal link

Women's Business Enterprise National CouncilExternal link

Contact Us

For comments, questions, and suggestions, or to obtain more information regarding Dell Supplier Diversity, please contact us via one of the methods below.

For information about computer and related purchases, please visit www.dell.com or call 1-800-BUY DELL.

For information about how to register with Dell Supplier Diversity, see the above FAQs

Mail

Dell Supplier Diversity
MS PS1-6320
One Dell Way
Round Rock, Texas 78682

E-mail

Fax

(512) 283-7404

Related Resources

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