Texas-based information technology provider Dell Inc. operates one of the highest-volume internet commerce sites in the world. By 2004, however, the company was experiencing the first signs of age in its Europe-based offline order-management system, affecting system availability and, potentially, line manufacturing. In addition, Dell's growing volume of customers was pushing the limits of the EMEA system, which at the time had a maximum capacity of 6,000 concurrent users. To avoid any serious disruption and build a foundation that could scale with the business at lower cost, Dell decided to standardize on Oracle 10g grid technology.
Read the complete Oracle ROI study: Dell Moves European Sales Operations to Oracle Enterprise Grid on Dell Systems
In 2004, Dell, a premier provider of products and services required for customers worldwide to build their information-technology and internet infrastructures, identified a problem with a set of data repositories (called Eurostar) used in Europe, Middle East and Africa (EMEA) by business decision-makers to produce key reports and business intelligence. The system was becoming increasingly difficult to manage as a result of the need to run multiple database instances to provide scalability, giving rise to a fragmented architecture requiring constant database synchronization and manual system maintenance. To solve system-management and synchronization problems—and control costs—Dell adopted a new platform that uses multiple Dell servers running Oracle grid technology on Linux.
Read the complete Oracle ROI study: Dell Consolidates European Support System with Oracle Enterprise Grid on Dell