Loud and Clear

“Our work with Dell and its OEM division has truly been a partnership that has benefited both parties. We now have a workstation that meets the particular needs of organizations in media and broadcasting. We also have a partnership that helps us stay focused on our core business and enables us to be more competitive in the marketplace.”

- Tim Nowak, production manager, RCS

RCS wanted to eliminate excess hardware inventory, reduce failure rates, and meet the specific needs of broadcast customers while enhancing supply chain efficiency.

RCS worked with the Dell OEM Industry Solutions Group (Dell OEM) to integrate Dell workstations into RCS turnkey solutions, and to help design a new Dell^TM  Precision^TM  rack-mounted workstation for OEMs and their customers in the media distribution industry.

• Run IT Better: Eliminated more than US$3 million in hardware inventory; cut hardware failure rate by 50 percent; reduced repair inventory by US$95,000; saved US$12,000 per year in repair shipping costs; extended warranty period by two years and avoided US$2,400 per year in out-of-warranty repairs
• Grow IT Smarter: Created a scalable solution with Dell hardware and supports; helped Dell design a new rack-mounted workstation to meet the specific needs of customers in broadcasting