Your applicable International Distribution Agreement ("IDA") and/or Master Services Agreement ("MSA") applies to any purchases made from Dell direct using these Premier Pages. NOTE: If you are a customer purchasing from a Dell Reseller and using this tool for configuration and price indication purposes any purchases you make from your chosen Dell Reseller will be subject to the final price and terms you agree with such Dell Reseller.
*IDC White Paper sponsored by Dell, "Dell Deployment Optimization Model," Doc #205282, January 2007
**Based on an internal study of Severity 1 resolution time for Dell customers upgrading to Platinum Plus Enterprise Support. Select features of Platinum Plus are now available in the Dell ProSupport Enterprise-Wide Contract, which can lead to fewer technical incidents. These features include designated Service Delivery Managers, proactive planning and detailed reporting. August 2007