| |||||
©2009 Dell Corporation Limited Dell, the Dell logo, Dell Precision are registered trademarks or trademarks of Dell Inc. Intel, the Intel Inside logo and Pentium are registered trademarks. Microsoft, MS and Windows are registered trade marks of Microsoft Corporation. Other trade marks or trade names may be used in this document to refer to either the entities claiming the marks and names of their products. Dell disclaims proprietary interest in the marks and names of others. Dell Corporation Limited, Dell House, The Boulevard, Cain Road, Bracknell, Berkshire, RG12 1LF. *IDC White Paper sponsored by Dell, "Dell Deployment Optimization Model," Doc #205282, January 2007 **Based on an internal study of Severity 1 resolution time for Dell customers upgrading to Platinum Plus Enterprise Support. Select features of Platinum Plus are now available in the Dell ProSupport Enterprise-Wide Contract, which can lead to fewer technical incidents. These features include designated Service Delivery Managers, proactive planning and detailed reporting. August 2007 |