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Accidental Damage Protection

Accidental Damage Protection

Dell Global Services

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Dell Complete Care Accidental Damage Protection

We all know accidents happen. It’s part of life. Accidental Damage ensures you can maintain your productivity and helps get you back to business as quickly and efficiently as possible.

Accidental Damage covers unintentional damage that results from: liquid spills; electrical surges; and breakage due to drops, falls, or other collisions. In the event that one of your systems is accidentally damaged, you simply contact us direct­ly. After determining the cause and extent of the damage to your system, we will take the appropriate steps to help ensure that it is back in working order as quickly as possible.

Key features include:
  • Improved cost control – We help minimize the out-of-pock­et expenses to repair unanticipated damage. You can rest as­sured your equipment is covered for accidental damage.
  • Increased scope of coverage - Accidental Damage is a separate service agreement that picks up where your Dell Limited Warranty leaves off, to cover damage due to acci­dental drops, spills, power surges, and breakages.
  • Easy to use – You deal directly with the Dell and there are not additional fees or surcharges.
  • Flexible coverage – Accidental Damage is available in terms of 1 to 5 years.
  • International coverage – Tech support is available if you experience an accidental damage situation while traveling outside your country of origin.
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**Support outside of the country in which Customer purchased this Service may be available on a reasonable efforts basis. In addition, out of country support will not include any whole unit replacements.

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