Service Descriptions

Service Descriptions

Service Descriptions

The following documents will supplement the terms and conditions of Dell's standard invoice Terms and conditions of sale.

Customer Master Service Agreement

IT Consulting and Professional Services
DVS Wyse WDM FiveDay Implementation ServiceDescription
DVS Wyse WDM ThreeDay Implementation ServiceDescription
DVS Wyse WSM FiveDay Implementation ServiceDescription
DVS Wyse WSM ThreeDay Implementation ServiceDescription

Installation and Implementation of a Dell Network Switch

Support Services
Basic Hardware Service
Dell ProSupport for Multivendor Software
Out-of-Warranty Battery Replacement Service(BRS) for Sealed Batteries
Dell ProSupport Force10 Service
Consumer NBD

Installation Services
Home PC Installation Service
PC Installation + Internet Connection
Home Peripheral Installation
Home WireLess PC Installation
Optional Peripherals Installation
Optional Data Transfer

Recovery Services
Dell Recycling Services

Asset Protection Options

Remote Configuration of a Dell KACE K1000, Service Desk
Remote Implementation of a Dell KACE Appliance

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