Service Descriptions

Service Descriptions

Service Descriptions

The following documents will supplement the terms and conditions of Dell's standard invoice Terms and conditions of sale.

Customer Master Service Agreement

Dell EqualLogic Service Partnership Agreement

IT Consulting and Professional Services
DVS Wyse WDM FiveDay Implementation ServiceDescription
DVS Wyse WDM ThreeDay Implementation ServiceDescription
DVS Wyse WSM FiveDay Implementation ServiceDescription
DVS Wyse WSM ThreeDay Implementation ServiceDescription

On-site Diagnosis
Proactive Maintenance
ProSupport for Your Enterprise
Dell Proactive Systems Management - Remote Installation Service

Education Services
Dell Education Services

Modular Services
Dell Modular Services

Installation Services
Click here to view Service Descriptions

IT Management Software-as-a-Service (SaaS) – Service Description
IT Management SaaS Service Description (to be used in conjunction with Dell Terms of Sale or other master agreement(s))

IT Management Software-as-a-Service (SaaS) – Specifications Sheets
AlertFind
Distributed Device Management - Anti-Malware & Virus Management
Distributed Device Management - Asset Management
Software Asset Management
Distributed Device Management - Laptop Data Encryption
Distributed Device Management - Online Backup & Restore
Distributed Device Management - Patch Management
Distributed Device Management - Software Distribution
Distributed Device Management - Software Inventory & Usage Management
EMS Email Continuity
EMS Email Enterprise Archive
EMS Email Rapid Archive
EMS Email Security
Remote Infrastructure Monitoring

Installation Services
Managed Deloyment Bundle
Basic System Setup and Network Printer Installation
PC Installation + Internet Connection
PC Installation + Data Transfer

Asset Recovery Services
Dell Asset Recovery Services

Asset Protection Options
Extended Battery Service

Contracts Not Available for New Purchase
Dell EMC Maintenance Enterprise Assistance
Enterprise Support: Gold
Enterprise Support: Silver
Enterprise Support: Basic
Enterprise Support Platinum Plus
International Next Business Day On-Site
Next Business Day On-Site
Dell ProSupport Laptop Tracking & Recovery and Remote Data Delete
ProSupport for End Users
ProSupport for IT
Dell EMC Maintenance SAN Health Check
Fast-Track Dispatch
Fast-Track Enrollment Application
Dell System Track

Data Protection Options
Dell ProSupport Certified Data Destruction
Dell ProSupport Hard Drive Data Recovery
Služba Keep Your Hard Drive (Ponechte si svůj pevný disk)
Služba Keep Your Hard Drive at Point of Need (Ponechejte si svůj pevný disk v místě potřeby)

Modular Services
Dell Modular Services

Others

Software Support
ProSupport for Software
ProSupport for Virtual Integrated System Self Service Creator
ProSupport for Advanced Infrastructure Manager
ProSupport for Symantec Enterprise Vault
ProSupport for CommVault Simpana

Obchod
Notebooky
Stolní počítače
Company Information
About Dell
Newsroom
Careers

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