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Services Dédiés

Contrats d'assistance

Les documents suivants complètent les conditions générales de facturation standard Dell. Conditions générales de vente


Services d'assistance

Dell ProSupport Flex for Client
Diagnostic sur site
Service de conseil en ligne
Support matériel de base


Deployment Services - Enterprise Configuration & Deployment
Service de conseil à distance (Remote Consulting Services)
Installation et implémentation d'un réseau sans fil Dell Networking de série W (Installation and Implementation of a Dell Networking W-Series Wireless Network )
Implémentation à distance d'une solution Dell PowerEdge VRTX (Remote Implementation of a Dell PowerEdge VRTX)
Installation de points d'accès sans fil Dell Networking de série W supplémentaires (Installation of Additional Dell Networking W-Series Wireless Access Points)
Installation et implémentation d’un commutateur réseau (Installation and Implementation of a Dell Network Switch)
Services de configuration de Dell (Dell Configuration Services)


Dell|KACE K2 Consulting service ”lite”
KACE 2000 series implement consulting service (2 days onsite)


Dell|KACE K1 Consulting service “lite”
KACE 1000 series implement consulting service (3 days onsite)


Dell|KACE K1 K2 Implementation consulting service
KACE 1000 and 2000 series implement consulting service (5 days onsite or remote)


Dell|KACE K2 Optimized Deployment consulting service
KACE 2000 series Optimized Deployment consulting service (10 days onsite)


IT Consulting and Professional Services
DVS Wyse WDM FiveDay Implementation ServiceDescription
DVS Wyse WDM ThreeDay Implementation ServiceDescription
DVS Wyse WSM FiveDay Implementation ServiceDescription
DVS Wyse WSM ThreeDay Implementation ServiceDescription
Services Dell Agile Consulting (Agile Consulting Services)
Azure Planning and Integration Services - Development and Testing Environment Proof of Concept
Office 365 Solution Alignment and Readiness
Optimised Deployment Planning
Unified Communications Design Workshop
vCloud Automation Centre Implementation and Plan Services
Virtual Desktop Infrastructure Blueprint Fit Assessment
Virtualisation Optimisation Services
Azure Planning and Integration Services - Backup & Recovery Proof of Concept
Azure Planning and Integration Services - Disaster Recovery Proof of Concept
Azure Planning and Integration Services - Discovery & Analysis
Azure Planning and Integration Services - Extending Resources to the Cloud Proof of Concept


Options de protection
Service d’extension de la batterie


Options de protection des données
Service ProSupport Dell de destruction des données
Option de récupération des données de votre disque dur


IT Management Software-as-a-Service (SaaS) - Service Description
IT Management SaaS Service Description (to be used in conjunction with Dell Terms of Sale or other master agreement(s))


Dell has closed our DDM, RIM and eSmart SaaS solutions to new customers as of February 13th, 2012. This specification sheet is posted at the link below for the convenience of customers who purchased this service from Dell prior to February 13, 2012.”


Deployment Services - Asset Resale & Recyling
Dons d’équipements informatiques – EMEA (IT Asset Donation EMEA)


IT Management Software-as-a-Service (SaaS) - Specifications Sheets
EMS Email Continuity
EMS Email Enterprise Archive
EMS Email Rapid Archive
EMS Email Security


Services de restauration
Services de restauration des immobilisations Dell


Others

Protection contre les dommages accidentels et le vol

Les conditions générales du service Dell de protection contre les dommages accidentels sont définies ci-dessous et s'appliquent jusqu'à échéance du plan de service. Veuillez vous référer à votre facture pour vérifier votre plan de service.

Garantie Dommages Accidentels Dell

www.delladprotection.com

Protection contre le vol Dell

www.delltheftprotection.com
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