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Service Descriptions

Service Descriptions

Service Descriptions

The following documents will supplement the terms and conditions of Dell's standard invoice Terms and conditions of sale.

Customer Master Service Agreement


Dell|KACE K2 Consulting service ”lite”
KACE 2000 series implement consulting service (2 days onsite)


Dell|KACE K1 Consulting service “lite”
KACE 1000 series implement consulting service (3 days onsite)


Dell|KACE K1 K2 Implementation consulting service
KACE 1000 and 2000 series implement consulting service (5 days onsite or remote)


Dell|KACE K2 Optimized Deployment consulting service
KACE 2000 series Optimized Deployment consulting service (10 days onsite)


IT Consulting and Professional Services
DVS Wyse WDM FiveDay Implementation ServiceDescription
DVS Wyse WDM ThreeDay Implementation ServiceDescription
DVS Wyse WSM FiveDay Implementation ServiceDescription
DVS Wyse WSM ThreeDay Implementation ServiceDescription


Deployment Services - Enterprise Configuration & Deployment
שירותי ייעוץ מרחוק (Remote Consulting Services)
Remote Implementation or Replication of Dell EqualLogic FS7xxx
התקנה והטמעה של מתג רשת של Dell (Installation and Implementation of a Dell Network Switch)
Remote Implementation of a Dell PowerEdge VRTX (Remote Implementation of a Dell PowerEdge VRTX)


Support Services
ProSupport for Virtual Integrated System Self Service Creator
ProSupport for Advanced Infrastructure Manager
ProSupport for CommVault Simpana
(Dell ProSupport for Software) שירות ProSupport של Dell עבור תוכנות
Dell ProSupport Plus
Proactive Maintenance
Dell ProSupport for Multivendor Software
Dell ProSupport
הטמעה מרחוק של Dell PowerEdge VRTX (Single Incident Expired Warranty Support)
שלא במסגרת האחריות עבור סוללות אטומות (BRS) שירות החלפת סולל (Out-of-Warranty Battery Replacement Service(BRS) for Sealed Batteries)
Basic Hardware Support
ProSupport For Your Enterprise
Onsite Diagnosis
Keep Your Hard Drive
Dell|EqualLogic Warranty
Basic Hardware Service
Single Incident Expired Warranty Support
Out-of-Warranty Battery Replacement Service(BRS) for Sealed Batteries
Dell ProSupport Force10 Service
Dell Compellent Copilot Optimize Reporting Service Description
Dell Compellent Copilot Optimize Service Description
Dell Compellent Copilot Support Terms and Conditions
Dell Compellent SAN Health Check Service Description


Deployment Services - End User Configuration & Deployment
Dell Configuration Services


Ethernet
Remote Implementation of an Ethernet Switch


Deployment Services - End User Configuration & Deployment
Dell Remote Consulting Services
שירותי הגדרת תצורה של Dell(Dell Configuration Services)


Data Protection Options
Keep Your Hard Drive (שמור על הכונן הקשיח שלך)
שירות Keep Your Hard Drive at Point of Need (שמור על הכונן הקשיח שלך בנקודת הצורך)


Modular Services
Dell Modular Services


IT Management Software-as-a-Service (SaaS) – Service Description
IT Management SaaS Service Description (to be used in conjunction with Dell Terms of Sale or other master agreement(s))


IT Management Software-as-a-Service (SaaS) – Specifications Sheets
Distributed Device Management - Anti-Malware & Virus Management
Distributed Device Management - Asset Management
Software Asset Management
Distributed Device Management - Laptop Data Encryption
Distributed Device Management - Online Backup & Restore
Distributed Device Management - Patch Management
Distributed Device Management - Software Distribution
Distributed Device Management - Software Inventory & Usage Management
EMS Email Continuity
EMS Email Enterprise Archive
EMS Email Rapid Archive
EMS Email Security
Remote Infrastructure Monitoring


Installation Services
Managed Deloyment Bundle
Basic System Setup and Network Printer Installation
PC Installation + Internet Connection
PC Installation + Data Transfer
Peripheral Installation


Contracts Not Available for New Purchase
Dell EMC Maintenance SAN Health Check
ProSupport For IT


Asset Recovery Services
Dell Asset Recovery Services


Asset Protection Options
Extended Battery Service
Battery Replacement Service


Client
Client Installation of a Dell Workstation into a Rack


Others
Remote Configuration of a Dell KACE K1000, Service Desk
Remote Implementation of a Dell KACE Appliance


Deployment Services
Configuration Services Service Description

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