Service Descriptions

Service Descriptions

Service Descriptions

The following documents will supplement the terms and conditions of Dell's standard invoice Terms and conditions of sale.

Customer Master Service Agreement

Dell EqualLogic Service Partnership Agreement

IT Consulting and Professional Services
DVS Wyse WDM FiveDay Implementation ServiceDescription
DVS Wyse WDM ThreeDay Implementation ServiceDescription
DVS Wyse WSM FiveDay Implementation ServiceDescription
DVS Wyse WSM ThreeDay Implementation ServiceDescription
שירותי הייעוץ הדינמיים של (Agile Consulting Services)

Deployment Services - Enterprise Configuration & Deployment
Remote Implementation of a Dell DL1000 Backup & Recovery Appliance
שירותי הגדרת תצורה של Dell (Dell Configuration Services)
שירותי ייעוץ מרחוק (Remote Consulting Services)
Remote Implementation or Replication of Dell EqualLogic FS7xxx
התקנה והטמעה של מתג רשת של Dell (Installation and Implementation of a Dell Network Switch)
Remote Implementation of a Dell PowerEdge VRTX (Remote Implementation of a Dell PowerEdge VRTX)

Support Services
ProSupport for Virtual Integrated System Self Service Creator
ProSupport for Advanced Infrastructure Manager
ProSupport for CommVault Simpana
(Dell ProSupport for Software) שירות ProSupport של Dell עבור תוכנות
On-site Diagnostics Service
Dell Compellent Copilot Optimize Service Description
שירותי חומרה בסיסיים מסחריים (Commercial Basic Hardware Services)
תחזוקה מונעת (Proactive Maintenance)
Dell ProSupport for Multivendor Software
Dell ProSupport
הטמעה מרחוק של Dell PowerEdge VRTX (Single Incident Expired Warranty Support)
שלא במסגרת האחריות עבור סוללות אטומות (BRS) שירות החלפת סולל (Out-of-Warranty Battery Replacement Service(BRS) for Sealed Batteries)
Basic Hardware Support
ProSupport For Your Enterprise
Onsite Diagnosis
Dell|EqualLogic Warranty
Out of Warranty Technical Support
שירות ProSupport Point of Need של Dell (Dell ProSupport Point of Need Services)

Remote Implementation of an Ethernet Switch

Deployment Services - End User Configuration & Deployment
Dell Remote Consulting Services
Dell Configuration Services

Data Protection Options
Keep Your Hard Drive (שמור על הכונן הקשיח שלך)
שירות Keep Your Hard Drive at Point of Need (שמור על הכונן הקשיח שלך בנקודת הצורך)

Modular Services
Dell Modular Services

IT Management Software-as-a-Service (SaaS) – Service Description
IT Management SaaS Service Description (to be used in conjunction with Dell Terms of Sale or other master agreement(s))

IT Management Software-as-a-Service (SaaS) – Specifications Sheets
Distributed Device Management - Anti-Malware & Virus Management
Distributed Device Management - Asset Management
Software Asset Management
Distributed Device Management - Laptop Data Encryption
Distributed Device Management - Online Backup & Restore
Distributed Device Management - Patch Management
Distributed Device Management - Software Distribution
Distributed Device Management - Software Inventory & Usage Management
EMS Email Continuity
EMS Email Enterprise Archive
EMS Email Rapid Archive
EMS Email Security
Remote Infrastructure Monitoring

Installation Services
Managed Deloyment Bundle
Basic System Setup and Network Printer Installation
PC Installation + Internet Connection
PC Installation + Data Transfer
Peripheral Installation

Contracts Not Available for New Purchase
Dell EMC Maintenance SAN Health Check
ProSupport For IT

Asset Recovery Services
Dell Asset Recovery Services

Asset Protection Options
Extended Battery Service
Battery Replacement Service

Remote Configuration of a Dell KACE K1000, Service Desk
Remote Implementation of a Dell KACE Appliance

Servers Links
התקנה של שרתי Dell PowerEdge C-Series(Installation of Dell PowerEdge C-Series Servers)

Logistics Services
Dell השירותים הלוגיסטיים של (Dell Logistics Services)