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Service Descriptions

Service Descriptions

Service Descriptions

The following documents will supplement the terms and conditions of Dell's standard invoice Terms and conditions of sale.

Customer Master Service Agreement

Dell EqualLogic Service Partnership Agreement

Dell Education Services

IT Consulting and Professional Services
DVS Wyse WDM FiveDay Implementation ServiceDescription
DVS Wyse WDM ThreeDay Implementation ServiceDescription
DVS Wyse WSM FiveDay Implementation ServiceDescription
DVS Wyse WSM ThreeDay Implementation ServiceDescription


Support Services
Accidental Damage Protection and Accidental Damage with Theft Protection
ProSupport for Virtual Integrated System Self Service Creator
ProSupport for Advanced Infrastructure Manager
ProSupport for CommVault Simpana
Dell ProSupport para software (Dell ProSupport for Software)
Suporte a incidentes individuais fora da garantia (Single Incident Expired Warranty Support)
DellTM  IT Advisory Services
Dell Compellent Copilot Optimize Service Description
Basic Hardware Service
Dell ProSupport for Multivendor Software
Serviço de Substituição de Baterias (BRS) Fora de Garantia para Baterias Seladas (Out-of-Warranty Battery Replacement Service(BRS) for Sealed Batteries)
Dell ProSupport (Dell ProSupport)
Dell ProSupport Force10 Service
Onsite Diagnosis
Proactive Maintenance
ProSupport for your Enterprise
ProSupport Remote Advisory
Dell|EqualLogic Warranty
Dell ProSupport for OEM
Dell Proactive Systems Management - Remote Installation Service
Připojena učebna telefonem a Pokročilé podpůrné služby (v angličtině)
Dell Compellent Copilot Support Terms and Conditions
Dell Compellent Copilot Optimize
Dell Compellent Copilot Optimize Reporting
Dell Compellent Copilot SAN Health Check
Descrição do serviço Dell ProSupport para OEM
Dell ProSupport Point of Need Service
Dell ProSupport Plus
Out of Warranty Technical Support


Deployment Services - End User Configuration & Deployment
Dell Remote Consulting Services


Installation Services
Click here to view Service Descriptions


IT Management Software-as-a-Service (SaaS) – Service Description
IT Management SaaS Service Description (to be used in conjunction with Dell Terms of Sale or other master agreement(s))


Dell has closed our DDM, RIM and eSmart SaaS solutions to new customers as of February 13th, 2012. This specification sheet is posted at the link below for the convenience of customers who purchased this service from Dell prior to February 13, 2012.”


Deployment Services - Asset Resale & Recyling
IT Asset Resale with Onsite Data Wipe EMEA
IT Asset Recycling
IT Asset Resale with Offsite Data Wipe
IT Asset Donation EMEA


IT Management Software-as-a-Service (SaaS) – Specifications Sheets
AlertFind
EMS Email Continuity
EMS Email Enterprise Archive
EMS Email Rapid Archive
EMS Email Security


Installation Services
Managed Deloyment Bundle
Basic System Setup and Network Printer Installation
PC Installation + Internet Connection
PC Installation + Data Transfer


Asset Recovery Services
ARS – IT Asset Resale with Onsite Data Wipe – Portuguese


Asset Protection Options
Extended Battery Service
Battery Replacement Service (BRS)
Accidental Damage Protection


Data Protection Options
Dell ProSupport Hard Drive Data Recovery
Keep Your Hard Drive


Modular Services
Dell Modular Services


Deployment Services – Enterprise Configuration & Deployment
Remote Implementation or Replication of Dell EqualLogic FS7xxx
Dell Yapılandırma Servisleri (Dell Configuration Services)
Installation and Implementation of a Dell Network Switch
Remote Implementation of a Dell DL1000 Backup & Recovery Appliance
Serviços de configuração da Dell (Dell Configuration Services)


Servers Links
Instalação de Servidores Dell PowerEdge Série C (Installation of Dell PowerEdge C-Series Servers)

Logistics Services
Servicos de Logistica da Dell (Dell Logistics Services)


Managed Network Services
Advanced Network Monitoring
Basic Network Management
Advanced Network Management


Others
Remote Configuration of a Dell KACE K1000, Service Desk
Remote Implementation of a Dell KACE Appliance


O conteúdo foi concebido e é correcto apenas para clientes e utilizadores. As Condições Gerais de Venda e Serviços da Dell aplicam-se. Todos os preços e especificações estão sujeitos a alteração sem aviso prévio. As fotografias dos produtos exibidos podem não corresponder às especificações detalhadas nesta página da Internet. Os sistemas exibidos incluem itens opcionais.

**As despesas de entrega são calculadas segundo o acordo individual, consulte a página do cesto para obter mais informações.

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