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Service Descriptions

Service Descriptions

Описания услуг

Следующие документы дополняют условия любого другого применимого преимущественного соглашения, подписанного между вами и Dell (в том числе, без ограничений, стандартного основного соглашения о покупке Dell), либо, в отсутствие такого соглашения, стандартного счета-фактуры Dell.
Условия продаж Dell.

Генеральное соглашение о предоставлении услуг заказчику

Партнерское соглашение на обслуживание систем Dell EqualLogic

IT Consulting and Professional Services
DVS Wyse WDM FiveDay Implementation ServiceDescription
DVS Wyse WDM ThreeDay Implementation ServiceDescription
DVS Wyse WSM FiveDay Implementation ServiceDescription
DVS Wyse WSM ThreeDay Implementation ServiceDescription


Deployment Services - End User Configuration & Deployment
Услуги компании Dell по настройке конфигурации (Dell Configuration Services)


Deployment Services - Enterprise Configuration & Deployment
Услуга удаленного консультирования (Remote Consulting Services)
Дистанционное внедрение устройства Dell PowerEdge VRTX (Remote Implementation of a Dell PowerEdge VRTX)
Удаленное внедрение Dell Desktop Virtualization Solution Simplified (Remote Implementation of Dell Desktop Virtualization Solution Simplified)


Support Services
ProSupport for Virtual Integrated System Self Service Creator
ProSupport for Advanced Infrastructure Manager
ProSupport for CommVault Simpana
Dell ProSupport for Software
Активное техническое обслуживание (Proactive Maintenance)
Dell ProSupport Plus
On-site Diagnostics Service
Dell ProSupport for Multivendor Software
Коммерческие Базовое обслуживание оборудования (Commercial Basic Hardware Services)
Dell ProSupport
Послегарантийная услуга по замене батареи (УЗБ)для герметичных аккумуляторных батарей (Out-of-Warranty Battery Replacement Service(BRS) for Sealed Batteries)
Dell ProSupport Force10 Service
Базовая поддержка оборудования
Услуги ProSupport по дополнительному обслуживанию аккумуляторов
ProSupport для предприятия
Onsite Diagnosis
Гарантия Dell|EqualLogic
Dell ProSupport for OEM
Dell Compellent Copilot Support Terms and Conditions
Dell Compellent Copilot Optimize
Dell Compellent Copilot Optimize Reporting
Dell Compellent Copilot SAN Health Check
Описание услуг Dell ProSupport ДЛЯ ИЗГОТОВИТЕЛЕЙ
IT Advisory Services
Out of Warranty Technical Support
Предоставление услуг по требованию Dell ProSupport (Dell ProSupport Point of Need Services)


Modular Services
Dell Modular Services


Installation Services
Click here to view Service Descriptions


IT Management Software-as-a-Service (SaaS) – Service Description
IT Management SaaS Service Description (to be used in conjunction with Dell Terms of Sale or other master agreement(s))


Dell has closed our DDM, RIM and eSmart SaaS solutions to new customers as of February 13th, 2012. This specification sheet is posted at the link below for the convenience of customers who purchased this service from Dell prior to February 13, 2012.”


Deployment Services - Asset Resale & Recyling
IT Asset Donation EMEA


IT Management Software-as-a-Service (SaaS) – Specifications Sheets
EMS Email Continuity
EMS Email Enterprise Archive
EMS Email Rapid Archive
EMS Email Security
AlertFind


Installation Services
Managed Deloyment Bundle
Basic System Setup and Network Printer Installation
PC Installation + Internet Connection
PC Installation + Data Transfer
Peripheral Installation


Услуги по переработке оборудования
Услуги Dell по переработке оборудования


Защита ресурсов
Дополнительное обслуживание аккумуляторов
Battery Replacement Service


Contracts Not Available for New Purchase
Dell ProSupport Laptop Tracking & Recovery and Remote Data Delete
Dell EMC Maintenance SAN Health Check
Услуги ProSupport для конечных пользователей
Услуги ProSupport для ИТ-специалистов
Услуги по аудиту сети хранения в составе пакета обслуживания Dell EMC
Distributed Device Management - Anti-Malware & Virus Management
Distributed Device Management - Asset Management
Software Asset Management
Distributed Device Management - Laptop Data Encryption
Distributed Device Management - Online Backup & Restore
Distributed Device Management - Patch Management
Distributed Device Management - Software Distribution
Remote Infrastructure Monitoring
Dell System Track


Data Protection Options
Keep Your Hard Drive (Сохранение использованных жестких дисков при замене)
Услуга Keep Your Hard Drive at Point of Need (сохранение использованных жестких дисков при замене по необходимости)


Deployment Services
Configuration Services Service Description


Others
Remote Configuration of a Dell KACE K1000, Service Desk
Remote Implementation of a Dell KACE Appliance


Logistics Services
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