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Service Descriptions

Service Descriptions

Service Descriptions

The following documents will supplement the terms and conditions of Dell's standard invoice Terms and conditions of sale.

Customer Master Service Agreement

Support Services
Accidental Damage Protection and Accidental Damage with Theft Protection
Out-of-Warranty Battery Replacement Service(BRS) for Sealed Batteries
Dell ProSupport Force10 Service


European Collect and Return
Consumer Carry-In Service
Consumer NBD On Site Support
International Next Business Day On-Site
CompleteCare Accidental Damage Warranty
CompleteCare Multi/Theft
At Home Service
XPS NBD Warranty
NBD Printer Warranty
Projector Exchange Warranty
Axim Exchange Warranty
Hard Drive Warranty


IT Consulting and Professional Services
DVS Wyse WDM FiveDay Implementation ServiceDescription
DVS Wyse WDM ThreeDay Implementation ServiceDescription
DVS Wyse WSM FiveDay Implementation ServiceDescription
DVS Wyse WSM ThreeDay Implementation ServiceDescription


Installation Services
Home PC Installation Service
PC Installation + Internet Connection
Home Peripheral Installation
Home WireLess PC Installation
Optional Peripherals Installation
Optional Data Transfer


Recovery Services
Dell Recycling Services


Deployment Services – Enterprise Configuration & Deployment
Installation and Implementation of a Dell Network Switch
Remote Consulting Services

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Prices and specifications are correct at date of publication but subject to availability or change without notice. Dell cannot be responsible for errors in typography or photography. Promotional Offers apply to maximum order size of 5 systems. Dell's Terms and Conditions of Sales and Service apply and are available on request!

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