Select Dell Products Now Available at Carphone Warehouse

Select Dell Products Now Available at Carphone Warehouse
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Frequently Asked Questions

Q: Can I order a custom-configured Dell computer at Carphone Warehouse?
A: No, the Dell products available at Carphone Warehouse are pre configured/pre-built laptops and PCs.

Q: Can I buy Dell products available at Carphone Warehouse on Dell.com?
A: Dell products sold at Carphone Warehouse are usually available on Dell.com but, in some cases, products may be launched through Carphone Warehouse on an exclusive basis and for a limited time before these are available locally from Dell.com. All products will be available on Dell.com within a limited period after any exclusive Retailer launch.

Q: How Do I return a Dell product purchased at Carphone Warehouse?
A: All Dell products purchased at Carphone Warehouse should be returned to store, and be in compliance with Carphone Warehouse return policy in order to receive a refund. Please refer to Carphone Warehouse’s return policy at http://www.carphonewarehouse.com/support/orders-deliveries-returns, or speak to a Carphone Warehouse sales representative for more information.

Q: What Kind of Warranty is included on Dell products purchased at Carphone Warehouse?
A: All Dell products sold through Carphone Warehouse come with a 1 year limited Warranty.

Q: Is there a registration process for Dell products purchased at Carphone Warehouse?
A: Yes. All instructions for product registration are included in the box along with your Dell product. Registering your Dell product will help Dell serve you more quickly, should you need technical support, during the first year of ownership.

Q: Who can I contact if I need technical support?
A: Dell will provide all technical support during the first year. Dell technical support can be reached by calling 0870 908 0800.Opening hours are 8am - 8pm Monday - Friday.

Dell Products, c/o P.O. Box 69, Bracknell, Berkshire RG12 1RD, United Kingdom. Subject to availability. Prices and specifications may change without notice. Terms and Conditions of Sales, Service and Finance apply and are available from www.dell.co.uk Dell Services do not affect customer's statutory rights. They are subject to Terms and Conditions which can be found at www.dell.co.uk/consumerservices/termsandconditions

Promotional offers limited to maximum 5 systems per customer. All of the products forming part of any system or bundle offer are available to be purchased separately. 'Saving' is the difference between the featured package versus the current online price if the promotional components were upgraded individually. For further details and prices of components if purchases separately, please see www.dell.co.uk/totalsavings

The Smart Selection program offers selected systems that are available for delivery in 2 business days (Excludes Saturdays, Sundays & Bank holidays) following the date of payment clearance. Delivery estimate of 2 Business days is for UK mainland only, please allow 2-3 extra days for deliveries to Northern Ireland and UK Islands. Any delivery dates specified are estimates and delivery within 2 business days of payment clearance is NOT guaranteed. Delivery times of Dell products are subject to availability of systems and delay in delivery of goods is sometimes outside Dell's control. Accessories may dispatch separately and may arrive after your system. Dell shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivery of the goods. Dell's general Terms and Conditions of sale apply and are available on www.dell.co.uk