Q: Can I order a custom-configured Dell computer at Carphone Warehouse?
A: No, the Dell products available at Carphone Warehouse are pre configured/pre-built laptops and PCs.
Q: Can I buy Dell products available at Carphone Warehouse on Dell.com?
A: Dell products sold at Carphone Warehouse are usually available on Dell.com but, in some cases, products may be launched through Carphone Warehouse on an exclusive basis and for a limited time before these are available locally from Dell.com. All products will be available on Dell.com within a limited period after any exclusive Retailer launch.
Q: How Do I return a Dell product purchased at Carphone Warehouse?
A: All Dell products purchased at Carphone Warehouse should be returned to store, and be in compliance with Carphone Warehouse return policy in order to receive a refund. Please refer to Carphone Warehouse’s return policy at http://www.carphonewarehouse.com/support/orders-deliveries-returns, or speak to a Carphone Warehouse sales representative for more information.
Q: What Kind of Warranty is included on Dell products purchased at Carphone Warehouse?
A: All Dell products sold through Carphone Warehouse come with a 1 year limited Warranty.
Q: Is there a registration process for Dell products purchased at Carphone Warehouse?
A: Yes. All instructions for product registration are included in the box along with your Dell product. Registering your Dell product will help Dell serve you more quickly, should you need technical support, during the first year of ownership.
Q: Who can I contact if I need technical support?
A: Dell will provide all technical support during the first year. Dell technical support can be reached by calling 0870 908 0800.Opening hours are 8am - 8pm Monday - Friday.