Updating IT Infrastructure

Services and solutions for building future-ready infrastructure for HE & FE

Are you challenged with reducing operational costs?
Do you need to make your IT resources more efficient?
Do you want to reduce system management complexity and overhead?
Do you need to improve systems’ availability and security?
Are you planning an upgrade to Windows™ 2003 or Exchange 2003 server?

If so, Dell Infrastructure Services can deliver timely, efficient and effective solutions to update your IT infrastructure.

What are Dell Infrastructure Services?

Dell’s Infrastructure Services offer professional project planning and management, covering the following areas:Hardware

Assessment
Design
Deployment
Support / maintenance

Infrastructure Software

Assessment
Migration
Support

Administration and Use

Training
Helpdesk services
Business continuity
Security

We work closely with partner organisations to offer you complete, fully-integrated managed services, with options for leasing, software support and asset tracking, recovery and recycling.

Why Dell?

Professionalism – Our experienced HE & FE Team takes a pro-active, consultative approach to ensure all your infrastructure needs are met.
Bespoke service – Dell offers a flexible service tailor-made to your needs, including in-house customisation, asset tagging and bespoke delivery services.
Commitment – Our HE & FE Team is totally committed to customer satisfaction and attention to detail, before, during and after installation.
Single Point of Contact – Dell offers a single point of contact for all problems and issues, ensuring continuity, accountability and peace of mind for our customers.
Partnerships – We work closely with partner organisations and software houses to offer multi-vendor procurement, support and dispatch.

Find out more about Dell Infrastructure Services, or contact the Dell HE & FE Team to discuss the requirements of your organisation.

Why choose Dell for HE & FE?

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Case study: Dell helps create a Learning Environment for the future

University College Falmouth and the University of Exeter share a unique new campus helping to transform higher education in Cornwall. The two institutions needed to find a strategic partner to modernise their learning facilities and attract more students.

The Solution

Dell delivered a range of cost-effective and reliable hardware to 200 classrooms to very strict timescales, with a deployment service tailored to suit their specific needs and fit with their plans for a modern learning environment.

The Benefits

- Dell demonstrated a clear understanding of the customers’ requirements
- Asset tagging ensured that hardware was delivered to the right classroom
- Proactive Dell account managers ensured smooth running of the project
- Reliable hardware ensures minimal failures
- Students have access to a highly innovative, modern learning environment
- The campus differentiates itself from competition

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