Privacy Practices

At Dell, your right to privacy and security is a major concern. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.

Dell respects your privacy. By 'Dell' we mean Dell Inc. and its group companies and affiliated companies respectively. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the Dell family of companies with your consent, as required by law or to protect Dell, its customers, or the public, or with companies that help Dell fulfil its obligations with you, and then only with partners who share Dell's commitment to protecting your privacy and data. At any time you may contact Dell with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Dell only asks for specific types of personal information. We ask you to provide information that will enable us to process your purchase or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit. Dell may collect information when you:

Register on www.dell.com/me Request information on products and/or services; Provide feedback in an online survey; Participate in our authorized resellers' promotional offers; or Subscribe to a newsletter or a mailing list.

In each of the instances above, we may ask for your name, address, e-mail address, IP address, phone number, occupation, industry, transactional information such as your preferences, customer and service tag number, service history, referrals, and other information that is needed to process your request for information or register you for or subscribe you to services or offers.

The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.

To process your request for product or services including transferring your personal information to our authorized resellers and Dell's or authorized resellers' service providers To fulfil requests for other information To improve our products and services To contact you; and To customize the advertisement and content.

If you request, we (or any other Dell entity or any agent working on behalf of Dell entities) will send you information about our various products and services, or other products and services that may be of interest to you. Such information may encompass alerts to product upgrades, special offers, updated information and other new products and services from Dell. Only Dell (or agents working on behalf of Dell) will send you these direct mailings. If you do not want to receive such mailings any longer, simply notify us by writing to us at the return address, email or fax number provided on the mailing. Please include the Mailing reference number (which is printed on the mailing and starts with MS or ACX) on any related correspondence.

Your information may be shared with other Dell entities, agents or contractors performing services for Dell, such as Dell's Service Providers, authorized resellers of Dell's products and services, and marketing sub-contractors. If so, Dell will seek to ensure that the information is only used in connection with the functions these parties will be performing for Dell or in respect of the sale or provision of services relating to Dell products or services and that all such information is treated in a confidential manner.

Dell will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.

Dell may transfer your personal information to affiliated companies, such as Dell Computer Corporation in the United States. In order to provide for adequate protection of your personal information, we have in place contractual arrangements with such affiliated companies.

Personal information regarding you (such as name, address and phone number) or your product and/or service request will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Personal information will be transferred to authorized resellers' and their service providers to support the provision of Dell products and services from such authorized resellers.

Upon your request and within a reasonable period of time we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.

We use technology to help us deliver customized visitor experiences. At Dell, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your browsing experience. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain some limited characteristics about you, such as what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.dell.com/me. Dell has no desire or intent to infringe on your privacy while using the dell.com site. For more information about our use of cookies, please click here.

We, or third parties acting on our behalf, may use web beacons on our site, in our e-mails, in our advertisements on other sites, or in our advertisements in others' e-mails. A web beacon is an electronic image that can be used to recognize a cookie on your computer when you view a web page or e-mail. Web beacons help us measure the effectiveness of our site and our advertising in various ways, for example, by counting the number of individuals who visit our site from a particular advertisement or make a request for product or services information after viewing a particular advertisement as well as by telling us when a web page is viewed and providing a description of the page where the web beacon is placed. Web beacons also help us measure the effectiveness of our e-mail campaigns, for example, by counting the number of individuals who open or act upon an e-mail message, determining when an e-mail message is opened and determining how many times an e-mail is forwarded.

The information we collect may include some limited personal information, and web beacons allow us to recognize users by accessing Dell cookies. We may also combine the information that we collect through web beacons with other personal information we have collected from you. We use all of this information to better tailor our marketing to you and may use this information for other purposes, such as to customize content on our website and internal research purposes.

We do not allow third parties to place their own web beacons on our site or in our advertisements. We will not share any personal information collected through web beacons with any third party, except for service providers who act on our behalf and who are contractually prohibited from any other use or disclosure of the information.

You can make some web beacons unusable by rejecting cookies.

Please be aware that other Web sites including sites that may be accessed through our site, e.g. via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites linked to www.dell.com/me or any other site. We use the symbol to mark links to third-party sites.

If you have requested to be contacted by Dell's local authorized reseller or its service provider in order to initiate a return call or send you an e-mail in respect of a Dell product or service you are interested in, we will need to provide them with your contact details. This information will not be shared with any other party by Dell and will be forwarded to the local authorized reseller or their service provider for the sole purpose of allowing them to contact you. Personal data obtained from you is held and processed in accordance with all applicable laws and consistently with Dell's privacy policy.

If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write, or e-mail us at the following address