Windows 7
PC support - Advice or small issues
PC support - advanced pc problem resolution
PC support - on site service to solve your PC problems
Windows 7

Products and pricing
all pricing includes VAT
Single Incident HelpOnCall
(Per Incident)
(Per Incident)
Simple Issue
Advice or small issues
Problem solving
More serious or complex technical problems
High Complexity Issue
(e.g. Wireless Network Installation, Operating System Reinstallation)
Multiple Incidents HelpOnCall
(Per Incident)
(Per Incident)
3 Month Plan
2 Incidents/3 Months
6 Month Plan
3 Incidents/6 Months
12 Month Plan
4 Incidents/12 Months
Get startedOnCall
(Per Incident)
(Per Incident)
Get started Help and Advice
Save time and money with getting your PC and network up and running and secured with our support!
Home computer installation
Setup and configure your new PC and peripherals, plus a brief user tutorial
Home wireless network installation [price excludes parts]
Configuration and setup of your wireless network
Software and Peripheral Installation
Install up to 3 new items
Operating System support servicesOnCall
(Per Incident)
(Per Incident)
Re-install your Operating System [Basic]
Bring your system back to the original factory settings
Re-install your Operating System [Premium]
Restore your operating system, preserve your data and settings
Upgrade your Windows Operating System
Install and configure a new Windows OS
Simple Upgrade - Vista to 7£39-
Complex Upgrade - XP to 7£59-
White Glove Upgrade - XP to 7+App£89-
Upgrade to Windows Vista Standard Retail Upgrade
Install and configure Windows Vista OS
Upgrade to Windows Vista Express
Install and configure your new Windows OS supplied by Dell
Customisation ServicesOnCall
(Per Incident)
(Per Incident)
Data Transfer
Transfer data and settings to your PC
PC Tuning and Optimization
Optimise performance and security of your PC
Diagnosis ServicesOnCall
(Per Incident)
(Per Incident)
Home diagnosis [price excludes parts]:
OnSite trouble shooting, plus fix if possible

Finance subject to status. Applicants must be 18 or over and resident in the UK. Terms and Conditions apply. Credit provided by Creation Consumer Finance Limited. Authorised and regulated by the Financial Conduct Authority. Registered Office: 6th Floor Royston House, 34 Upper Queen Street, Belfast BT1 6FD. To apply simply pick the products you wish to buy and proceed to checkout. Select 'Credit Agreement' as your payment option when you are checking out. You will be directed to Creation Finance to apply for your credit agreement. Please follow the steps to apply and once done to return to Dell to submit your order.

Dell Products, c/o P.O. Box 69, Bracknell, Berkshire RG12 1RD, United Kingdom. Subject to availability. Prices and specifications may change without notice. Terms and Conditions of Sales, Service and Finance apply and are available from www.dell.co.uk Dell Services do not affect customer's statutory rights. They are subject to Terms and Conditions which can be found at www.dell.co.uk/consumerservices/termsandconditions

Promotional offers limited to maximum 5 systems per customer. All of the products forming part of any system or bundle offer are available to be purchased separately. 'Saving' is the difference between the featured package versus the current online price if the promotional components were upgraded individually. For further details and prices of components if purchases separately, please see www.dell.co.uk/totalsavings

The Smart Selection program offers selected systems that are available for delivery in 2 business days (Excludes Saturdays, Sundays & Bank holidays) following the date of payment clearance. Delivery estimate of 2 Business days is for UK mainland only, please allow 2-3 extra days for deliveries to Northern Ireland and UK Islands. Any delivery dates specified are estimates and delivery within 2 business days of payment clearance is NOT guaranteed. Delivery times of Dell products are subject to availability of systems and delay in delivery of goods is sometimes outside Dell's control. Accessories may dispatch separately and may arrive after your system. Dell shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivery of the goods. Dell's general Terms and Conditions of sale apply and are available on www.dell.co.uk