To ensure your shipment arrives on time and in proper condition, please follow these simple shipping tips. (You will need to provide your own box and packing material):
- Be sure to remove any personal data from your system.
- Use sturdy corrugated cardboard boxes. We encourage the use of recycled boxes. Please make sure that the box is in good condition to ship your equipment.
- Wrap fragile materials individually so they do not touch each other.
- Please make sure that the contents in the box are secure and packaged firmly inside. (The total package must not weigh over 31Kgs).
- Tape the box closed.
- Remove old address/shipping labels from the outside of the box.
- Clearly write in big text "DELL RECYCLING" on the outside of the box.
- Carrier will collect the box on the date provided in the email. Please ensure you are available for the collection
If you or your package is not available, the carrier will leave you a note and return the next day for pickup.
If you or your package is not available for a second day, your request will be cancelled