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Dell ProSupport |  |  | Tailor your IT to your specific needs and budget with Dell ProSupport – a suite of
services you can pick and choose from to ensure you have the exact support you
need, when you need it. | |
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Basic Hardware Support | | | We provide the basic support you need, the way that suits you best - by phone,
online, or DellConnect. If needed, you also get Next Business Day On-site Service.
1-year coverage comes as standard, an can be extended up to 4 years. | |
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Mission Critical | | | Any downtime can be disastrous when dealing with mission critical systems. Choose
our Mission Critical option for 2-hour or 4-hour on-site service that gets you back up
and running as fast as possible, with emergency despatch and scheduled situation
updates to keep you informed throughout. |
Prosupport Required |
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Extended/Upgraded Warranty | | | | | | Extend your warranty beyond the standard year, and add options that provide you with
more support when you need it – for example, outside business hours. | | |
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PDF Downloads: Service
Descriptions & Agreements