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Dell Services and Support for Small and Medium Business

Dell Services and Support for Small and Medium Business

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Installation Services

Installation Services
Custom Factory Integration
Asset Recovery

Support Services

Dell ProSupport
Basic Hardware Support
Mission Critical
Extended /Upgraded Warranty
Premium Software Support

Protection Services

Extended Battery Service
Complete Care
Laptop Tracking and Recovery
Remote Data Delete
Hard Drive data recovery
Keep Your Hard Drive

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Other Services

Managed Services for Small Business
Dell Recycling
Modular Services

PDFPDF Downloads: Service Descriptions & Agreements

Online Support
Dell Prosupport
Dell ProSupport
Dell ProSupport
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Tailor your IT to your specific needs and budget with Dell ProSupport – a suite of services you can pick and choose from to ensure you have the exact support you need, when you need it.PDFDownload_PDF

Basic Hardware Support
Basic Hardware Support
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We provide the basic support you need, the way that suits you best - by phone, online, or via DellConnect. If needed, you also get Next Business Day On-site Service. 1-year coverage comes as standard, and can be extended up to 5 years.PDFDownload_PDF

Mission Critical
Mission Critical
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Any downtime can be disastrous when dealing with mission critical systems. Choose our Mission Critical option for 2-hour or 4-hour on-site service that gets you back up and running as fast as possible, with emergency despatch and scheduled situation updates to keep you informed throughout. PDFDownload_PDF
Prosupport RequiredProSupport Required

Extended /Upgraded Warranty
Extended/Upgraded Warranty
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Extend your warranty beyond the standard year, and add options that provide you with more support when you need it – for example, outside business hours.PDFDownload_PDF
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