Dell Services and Support for Small and Medium Business

Dell Services and Support for Small and Medium Business

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Installation Services

Installation Services
Custom Factory Integration
Asset Recovery

Support Services

Dell ProSupport
Basic Hardware Support
Mission Critical
Extended /Upgraded Warranty
Premium Software Support

Protection Services

Extended Battery Service
Complete Care
Laptop Tracking and Recovery
Remote Data Delete
Hard Drive data recovery
Keep Your Hard Drive

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Other Services

Managed Services for Small Business
Dell Recycling
Modular Services

PDFPDF Downloads: Service Descriptions & Agreements

Online Support
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Extended Battery Service
Extended Battery Service
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Plan ahead, and save hassle and expense when your laptop battery degrades. With Extended Battery Service, you get a fast replacement battery when you need it - plus environmentally-friendly disposal of your old battery.PDFDownload_PDF

Complete Care Accidental Damage Protection
Complete CareTM  Accidental Damage Protection
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Accidents happen – and laptops can be particularly vulnerable to spills and knocks. With Complete CareTM  Accidental Damage Protection, you get swift a repair or replacement if calamity strikes.PDFDownload_PDF

Laptop Tracking and Recovery
Laptop Tracking and Recovery
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Dell System Track service helps protect your mobile PCs. With System Track, Dell can help locate lost or stolen systems and render the data on these machines inaccessible. Dell can also work with local law enforcement to help you beat the odds and recover stolen systems.PDFDownload_PDF

Remote Data Delete
Remote Data Delete
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Remote Data Delete allows you to remove sensitive data from a lost or stolen system when it next logs onto the Internet. Requires Laptop tracking (see above).Laptop Tracking RequiredLaptop Tracking Required

HDD Recovery
Hard Drive Data Recovery
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It’s a fact of life that systems can fail or sustain damage. In the event of hard drive failure where precious data hasn’t been backed up, our Hard Drive Data Recovery service can salvage data from the broken drive.PDFDownload_PDF

Keep Your Hard Drive
Keep Your Hard Drive
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Retain control of your sensitive business data with our Keep Your Hard Drive service. When you get a new or replacement hard drive, you keep the old one to store or dispose of under your own control. PDFDownload_PDF

Certified Data Destruction
Certified Data Destruction
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Ensure your business data doesn't fall into the wrong hands. In the event of disk failure we can wipe a failed drive and provide certification of data destruction, so you can be sure to meet your compliance requirements.PDFDownload_PDF

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